Returns & Refunds policy
At Borderless Expeditions, we understand that plans can change, but adventure waits for no one. Below is our cancellation and refund policy, designed to keep things fair and straightforward for all the bold explorers who dare to join us.
Cancellation Rules
If you need to cancel your booking, you must notify us in writing at contact@borderlessexpeditions.com. The cancellation date will be considered the date we receive your written notification. Cancellation charges will apply as follows:
More than 60 days before departure: 15% of the total trip cost
60–30 days before departure: 30% of the total trip cost
29–15 days before departure: 60% of the total trip cost
14 days or less before departure: 100% of the total trip cost
Transfer Your Booking
We get it—life happens. That’s why you have the right to transfer your booking to another adventurer up to 14 days before departure, free of charge. Just let us know in writing, and we’ll handle the rest.
Refund Process
If eligible for a refund, we’ll process it within 15 days of receiving your cancellation request. Refunds will be issued using the same payment method you used for booking. No hidden fees, no nonsense!
Important Notes
Once a trip is underway, cancellations are not permitted, and no refunds will be issued.
If Borderless Expeditions cancels a tour due to unforeseen circumstances (e.g., safety concerns or force majeure), you’ll receive a full refund or the option to rebook on another date.
Contact Us
Got questions? Need clarification? Reach out to us at:
Email: contact@borderlessexpeditions.com