Privacy Policy

1. Who we are

• Company name: Borderless Expeditions Limited.
• Registered address: 2/F, Tower 1, Tern Centre, 237 Queen's Road Central, Sheung Wan, Hong Kong.
• Contact email: contact@borderlessexpeditions.com

2. What data we collect

We may collect the following types of data when you interact with us:

• Personal information: Name, email address, phone number, and payment details (when booking a tour or service).
• Travel details: Passport information, preferences, and health requirements (only if necessary for your trip).
• Website usage data: IP address, browser type, and activity on our website (via cookies).

3. How we use your data

We use your data to:

• Process bookings and provide tailored travel services.
• Communicate with you about your trips or inquiries.
• Improve our website and services through analytics.
• Comply with legal obligations (e.g., visa assistance or safety requirements).

We will never sell your data to third parties. We may share it with trusted partners (e.g., local guides or accommodations) when needed to run your expedition.

4. Cookies

Our website uses cookies to keep things running smoothly and improve your experience.

What are cookies?

Cookies are small text files stored on your device when you visit our site. They help us:

• Remember your preferences for a smoother experience.
• Track website performance so we can keep improving.

Types of cookies we use:

• Required cookies: Essential for site functionality (e.g., booking forms).
• Optional cookies: Used for analytics and marketing purposes (you can opt out anytime).

By using our site, you agree to required cookies. You can manage or disable optional cookies through your browser settings.

5. Your rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or deletion of your data.
• Withdraw consent for optional cookies or marketing communications at any time.

To exercise these rights, contact us at contact@borderlessexpeditions.com.

6. Data security

We use industry-standard security measures to protect your personal data.

7. Third parties

We may share your data with trusted third parties such as:

• Local guides or accommodations to make your trip happen.
• Payment processors to handle transactions securely.
• Analytics providers to improve our website.

All third parties are required to handle your data in line with privacy laws.

8. Retention period

We keep your personal data only as long as needed:

• For bookings: Until your trip is complete plus any legally required retention period.
• For marketing (if consented): Until you opt out.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on our website.

10. Contact us

Questions about this policy or how we handle your data? Email us at: contact@borderlessexpeditions.com