Privacy Policy
At Borderless Expeditions, we take your privacy seriously, because trust is the foundation of every adventure. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website or services.
1. Who We Are
Company Name: Borderless Expeditions Limited
Registered Address: 2/F, Tower 1, Tern Centre, 237 Queen's Road Central, Sheung Wan, Hong Kong
Contact Email: contact@borderlessexpeditions.com
2. What Data We Collect
We may collect the following types of data when you interact with us:
Personal Information: Name, email address, phone number, and payment details (when booking a tour or service).
Travel Details: Passport information, preferences, and health requirements (only if necessary for your trip).
Website Usage Data: IP address, browser type, and activity on our website (via cookies).
3. How We Use Your Data
We use your data to:
Process bookings and provide tailored travel services.
Communicate with you about your trips or inquiries.
Improve our website and services through analytics.
Comply with legal obligations (e.g., visa assistance or safety requirements).
We will never sell your data to third parties. However, we may share it with trusted partners (e.g., local guides or accommodations) to ensure the success of your expedition.
4. Cookies
Our website uses cookies to enhance your experience and keep things running smoothly.
What Are Cookies?
Cookies are small text files stored on your device when you visit our site. They help us:
Remember your preferences for a seamless experience.
Track website performance for improvements.
Types of Cookies We Use:
Required Cookies: Essential for site functionality (e.g., booking forms).
Optional Cookies: Used for analytics and marketing purposes (you can opt out anytime).
By using our site, you agree to the use of required cookies. You can manage or disable optional cookies through your browser settings.
5. Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections or deletion of your data.
Withdraw consent for optional cookies or marketing communications at any time.
To exercise these rights, contact us at contact@borderlessexpeditions.com.
6. Data Security
We protect your data with industry-standard security measures because safety isn’t just for the road, it’s for your information too.
7. Third Parties
We may share your data with trusted third parties such as:
Local guides or accommodations to facilitate your trip.
Payment processors to handle transactions securely.
Analytics providers to improve our website performance.
All third parties are required to handle your data in compliance with privacy laws.
8. Retention Period
We keep your personal data only as long as necessary:
For bookings: Until the completion of your trip plus any required legal retention period.
For marketing (if consented): Until you opt out.
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
10. Contact Us
For questions about this policy or how we handle your data:
Email: contact@borderlessexpeditions.com